Digital Transformation McLean, VA
Digital Transformation in McLean, VA. Digital transformation is an important part of modernizing the internal processes of any McLean, VA company, consolidating their records, and increasing security while decreasing liability. Successful digital transformation can lead to an entirely new culture and customer experiences. For over 25 years, HITS has been helping companies in McLean, VA and beyond bring their documentation systems to the modern era. We provide innovative solutions and revolutionary technology nationwide. To discover what our experts can do for your organization, speak to a HITS representative today at 314-837-4000 or request a free quote online.
Defining Digital Transformation in McLean, VA
Digital transformation is the process of converting analog data — data that's held in a physical way — onto a digital framework. It has repercussions for all internal operations, resulting in foundational changes to your organization. Digital transformation can either be the incorporation of new services, for example moving to paperless billing, or modifying old ones, such as switching to digital document storage.
Who Benefits From Digital Transformation in McLean, VA?
The beneficiaries of digital transformation are both your McLean, VA organization and its customers.
How Customers Benefit
Whether you're a commercial enterprise selling products or a government agency providing a service or in charge of oversight, you are interacting with people outside your organization. Digital transformation will benefit them in a number of ways:
- Better customer analysis — Data-driven decision making allows businesses to make objective, real-time decisions to guide and enhance their performance and be more proactive. When data is stored digitally, it it's easier to locate it and can be analyzed by automatic processes. With digital transformation, you'll have access to a consolidated view of customer experience, customer preferences, and future opportunities, which helps you better understand what the customer wants.
- Greater security for personal data — Data storage and usage is one of the bigger issues in technology today. By moving to digital platforms, you can make your data more secure, demonstrating to customers that you prioritize their privacy.
- Easier access to your services — With email communications, online product lists, and more, your customers will have your services literally at their fingertips, and many issues are solved without the customer ever needing to speak to a real person. If they do call customer service, your customer service specialists will have access to the client's records in seconds and will be able to offer solutions more quickly.
More than two-thirds of companies compete mostly on the basis of customer experience. By improving your customers' experience, you're directly benefiting yourself as well.
How You Benefit
Beyond a better experience for customers, you'll also enjoy:
- A better bottom-line — According to a report from the SAP, Four-fifths of companies that chose to go through a digital transformation increased their profits. Digital transformation not only gives you more data to analyze opportunities, but you won't be paying employees for empty hours related to document challenges. Lastly, you won't have to tie up money in cabinets or closets or off-site storage.
- Better security — Analog data can be lost forever in events outside of our control like fires, and access to them depends on who can physically access the storage space. After a digital transformation of your documents, you'll have secure backups stored either locally or on cloud, so the data will never be lost. You'll also have more control over who has access, either from the outside or to employees.
- Improved Teamwork — Digital transformation will make your employees more agile and improve collaboration both within and between teams. Employees do not need to be in the same physical location to access and edit the same documents, eliminating roundabout communication and lost information. Enhanced cooperation is key to furthering your organization's capabilities.
We have over 25 years of experience implementing digital transformation in a variety of industries, from secure data services for government entities, to helping healthcare providers improve their customer experience and efficiency STR8VIEW® document management system.
HITS' Approach to Digital Transformation in McLean, VA
- Sorting — Once we have all of your paper documents, DocuMiner® will analyze the contents in real time and generate a full manifest list that we will then send to you. Your organization will go through the list and tell us what needs to be kept and what needs to be securely destroyed.
- Shredding — Once you respond to us, will shred any paper, film, and other physical data that you no longer need or want.
- Scanning — The final step is to scan the documents you need to keep and convert them into your preferred digital form. We have the ability to scan all types of documents, such as:
We can then make your documents accessible in any of the following systems:
- Application Xtender
- Care Tracker
- Chart Logic
- EMA (Derm)
- Medical Manager
- Minolta CAR
- Minolta MI3MS
- Patient Now
- Practice Partners
- Web Xtender
The success of your digital transformation in McLean, VA will come down to the tools used in the migrations and having an experienced and creative information technology company to help you implement it. Whether you are a governmental entity looking to record private information, a commercial enterprise seeking to streamline documentation processes, or a hospital needing to reduce document liability, HITS is your answer.
Digital Transformation in McLean, VA Will Change How You Do Business
Once your analog data is digital data, your digital transformation is not complete. Your IT department will go from being a a trouble-shooting entity to an active driver of revenue. You'll have to encourage yourself and your McLean, VA organization to change they way they think:
- From internally focused to customer centered
- From steering clear of risks to anticipating what customers want
- From oversight to delegation
- From individual tasks to teamwork
While switching up your entire approach may be intimidating, the truth is it opens up amazing new opportunities to dominate your local market.
McLean, VA Digital Transformation | HITS
Under a third of digital transformations succeed. It goes without saying that you need a digital transformation company in McLean, VA with experience and skill. At HITS, our values are in our name: Honor, Innovation, Teamwork, Security. Our dedicated experts and revolutionary applications ensure that your digital transformation will go smoothly and enhance both your operations and your customers' experience. For digital transformation in McLean, VA, call HITS today at 314-837-4000 or contact us online.